Leadership & Team

Meet the Blackbird crew!

Meet Kristen

Kristen (KC) | she/her
Founder, CEO, Robohost

With over two decades of experience, Kristen Cooper has a mapmaker’s understanding of every twist and turn employee benefits present. But after watching her industry grow more corporatized and less compassionate, she resolved to make a difference by serving clients with an oft-forgotten feature called ‘humanity.’

  • Her style combines a strong technical background in financial/data analysis, with a creative and heart- centric approach that fuels her to deliver awesome results, and develop lasting partnerships with her clients – across the organization – be it the CEO or production line.

    Kristen holds fast to the belief that you can get your hands dirty, nimbly adapt to a change in course, and triumphantly overcome a challenge – with moxie, grace, and ideally, a sense of humor.

    She will also feed you at any given opportunity.

Say hi to Draper

Draper Smith | she/her

Account Manager

Before joining Blackbird, Draper managed employee benefits administration, among other responsibilities, in an HR generalist role. She received her undergraduate degree from the University of South Carolina and completed a Certificate in Human Resources Management from Duke University, in addition to earning the SHRM-CP credential. During her free time, she enjoys traveling and being outside. Draper strives to provide the best service possible and looks forward to working with you!

Meet Chloë

Chloë Miller | she/her
Marketing + Design

Chloë brings a background in design, marketing, and project management (and a love of the B Corp community!), and helps keeps communications projects flowing at Blackbird. She’s inspired by helping values-aligned folks grow and thrive. When she’s not behind the computer, you can find her taking her poodle Cosmo to the park, cooking elaborate meals, or out supporting a neighborhood biz.

And don’t forget Sophia Cholula!

Chief Information Security Officer, Part-Time Model

With over six years of experience providing organizations with the highest standards of security and information protection, Sophia has a specialized focus on preemptive alerts for potential security breaches.